What to Do When Automatic Sliding Doors Get Stuck

Automatic sliding doors are a popular feature in many commercial and residential buildings. They are convenient, efficient, and can save energy. However, like any mechanical system, they can sometimes malfunction and get stuck. If this happens, it is important to take action to get them working again. Here are the steps you should take:

1. Check the Power Supply

The first thing you should check is the power supply. If the doors are not getting enough power, they may not be able to operate correctly. Check the power switch and the electrical outlet to ensure that they are working correctly. If there is no power supply to the door, it will not function properly and may require an electrician to fix the issue.

2. Troubleshoot the Safety Sensors

Automatic sliding doors are equipped with safety sensors that prevent the door from closing on someone or something. If the sensors are dirty or obstructed, they can prevent the door from operating correctly. Inspect the sensors and clean them with a soft cloth if necessary. If the sensors are damaged or broken, they may need to be replaced.

3. Check the Control Panel

The control panel is the brains of the automatic sliding door system. If the door is not operating correctly, there may be an issue with the control panel. Try resetting the control panel by turning off the power for a few seconds and then turning it back on. This will often reset the system and allow the door to operate correctly.

4. Remove Obstructions

If the above steps do not work, check to see if there are any obstructions blocking the door. This can include debris, leaves, or other objects that may be preventing the door from opening or closing. Remove any obstructions and try operating the door again.

5. Lubricate the Tracks

Over time, the tracks that the doors slide on can become dirty or worn, causing the doors to get stuck. To fix this issue, clean the tracks and apply lubricant to help the doors slide smoothly.

6. Call a Professional

If you have tried all of the above steps and the door is still not operating correctly, it may be time to call in a professional. A qualified technician can diagnose the problem and provide a solution to get your automatic sliding door up and running again.

Conclusion

Automatic sliding doors are a convenient and efficient feature in many buildings. However, when they malfunction and get stuck, they can be frustrating and even dangerous. By following these simple steps to troubleshoot your automatic sliding doors, you can get them working again quickly and safely.

At Automatic Door and Hardware, we offer a wide range of high-quality automatic sliding doors, sensors, and control panels to help you keep your doors functioning smoothly and safely. Contact us today for all your automatic door needs.

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